Shipping and Returns
We’re here to make sure you’re 100% satisfied with your experience. Our sales team will do everything possible to ensure you’re comfortable with placing an order and happy with the products you receive. But we also know sometimes things happen.
The method of shipping is UPS ground. If you want to upgrade shipping to a faster service you can do that during your checkout at a cost to you.
For one reason or another, you may need to return your promotional products. In case you need to return your items, we have some guidelines to keep in mind:
We’re here to make sure you’re 100% satisfied with your experience. Our sales team will do everything possible to ensure you’re comfortable with placing an order and happy with the products you receive. But we also know sometimes things happen.
While we pride ourselves on excellent customer service, it’s possible there may be a mistake with your order. Before we can begin your claim, you’ll need to provide a sample of the damaged or misprinted goods. Snap a few pictures and send over to our team, or better yet, send us a physical sample of the product. We may need to test it out in person depending on the claim. Keep in mind that no returns are accepted after 10 working days so let us know if you have a concern asap and we’ll take care of the problem!
Remember, we’re here to make sure you’re happy, every time!
If you do have any concerns, please be sure to contact us within 5 working days after you receive your order. Any return past this point may not be processed. It’s all about making sure we continue offering the best of the best to every Sir Brandzalot customer!
Sir Brandzalot Inc
(YOUR ORDER NUMBER)
RETURN MERCHANDISE
PO Box 476
Bay Pines, FL 33744
(888) 781-7776
customerservice@sirbrandzalot.com